Customer Service

Sizing

woo women 1 2 3 4
  extra small small medium large
dress 2/4 4/6 8/10 10/12
chest 31"-32" 33"-34" 34"-35" 36"-37 1/2"

 

little woo 12 month 18 month 2 T 4 T 6 T
ages 6mo - 12mo 12mo - 18mo 18mo - 2T 3T - 4T 5T - 6T

 

woo mamma small medium large
pre pregnancy size 4/6 8/10 10/12

Shipping

All orders received between Monday and Thursday before 1pm will be shipped within one business day. Orders received Friday- Sunday will be shipped on Monday. We require a signature on all package deliveries. Please ensure that you are shipping to an address where someone will be available to sign for the package.

Shipping Charges

order total ground shipping (5-7 days) express shipping (2-3 days)
$0 - $99 free! $15.00
$100-299 free! $18.00
$300+ free! $20.00

All items are subject to availability as our inventory changes daily. We will personally contact you and will do our best to accommodate you if your item is not immediately available. All orders are shipped via UPS. We are unable to ship to PO Boxes and APO/FPO addresses. Please note that we are not able to offer Saturday delivery.

International Shipping

We currently do not ship internationally. Sorry for the inconvenience.

Return Policies

At Woo, we pride ourselves on our quality and craftsmanship. If you are not delighted with your purchase, return the item in its original condition within 10 days for a full refund, less shipping costs. Please email us for return authorization at sales@staciwoo.com. We recommend shipping your return via a trackable shipping service: UPS, FEDex, DHL. Please send all returns with your Return Authorization number written on the box to:

Woo Web Returns
RA #_____________
209 S. Garey Street
Los Angeles, CA 90012

We are not able to accept returns or exchanges on sale items or underwoo. We cannot accept responsibility on lost packages.

See you in Woo!